GrassRoots Turf of Alpharetta Offering the Same 5-Star Service That Defines GrassRoots Turf By Ellen Samsell Salas Opening their doors on February 1, GrassRoots Turf of Alpharetta might have new faces in the office, but they have the drive to provide the same 5-star service that is the hallmark of their parent company, GrassRoots Turf. We are not changing anything. GrassRoots has been perfectly designed over almost 20 years; theres no reason to change anything, says David Palmer, who with his daughter, Megan, and son, Nick, is the owner of this new GrassRoots franchise. Megans husband, Mark, has also joined the team as one of GrassRoots highly trained technicians. With a territory that covers north Fulton County, all of Forsyth County, and parts of Hall County, their goal is to live up to the GrassRoots motto, The BEST service company EVER. Homeowners who choose GrassRoots Turf of Alpharetta will receive the same all-inclusive turf management program that is the heart of their parent company. Customers may either pay an annual amount with a 5% discount or register for monthly installments with autopay, and they never have to worry about unexpected additional charges because the lawn program includes everything that could possibly be needed to keep the lawn healthy and WEED FREE ! After each technicians visit, homeowners will receive an email outlining the treatments that were applied. Customers also have unlimited service calls if there is ever a concern between scheduled services. As a member of the GrassRoots family, the company videotapes every trip to service a lawn. This video record of how applications were performed ensures that customers always have peace of mind by knowing exactly what the technicians have done. Looking for a franchise opportunity that could be family-owned and run, Palmer said the family knew they had found a great business opportunity as soon as they spoke to Josh Wise, who founded GrassRoots Turf in 2002. Joshs story and business are compelling. Josh runs a very unique company, Palmer says. From its business model to its top-notch service, its concern for employees, and its being family owned and run, we were sold when we saw that Joshs model focuses on doing whatever it takes to make the customer happy. Building on years of business experience, Palmer will manage the business side of the franchise while Nick, who with his father has owned and operated his own lawncare company for several years, will work with Mark and the companys technicians. Megan will be assisting in the office. All our employees will be part of our GrassRoots family, Palmer assured. Like the GrassRoots proven model, technicians are trained to bring a service first attitude to each of their assigned properties. Because they dont work on commission, technicians focus on providing the best service, getting to know the lawn type, topographical features, sun and shade components of each property, and doing whatever is needed to maintain a beautiful and healthy lawn. Spotting areas that might need attention, technicians will proceed with treatments without needing the go-ahead from the office. If a client has a concern, that issue is immediately addressed. Technicians are committed to the company philosophy that providing 5-star service is their No.1 priority. Our technicians are determined to do what needs to be done for a yard and do it right the first time, said Palmer. Clients can be assured that their assigned technician knows their yard and is always ready to offer assistance, from making certain all gates are secured and all pets are safe to bringing in trash receptacles if a family is out of town. In between services, customers can reach GrassRoots Turf of Alpharetta through the company website, 24 hours a day, seven days a week. Palmer also encourages his clients to call or send him an email if they have any concern. For more information about GrassRoots of Alpharetta, visit their website or give them a call. GrassRoots Turf of Alpharetta5720 Commerce Blvd., Suite 104Alpharetta, GA 30004833-66-GRASS (833-664-7277)GrassRootsTurf.com
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